ITIL 4 Foundation certification
About Course
The ITIL 4 Foundation certification is the entry-level credential in the globally recognized ITIL framework for IT service management (ITSM). ITIL 4 introduces a modernized approach to IT service delivery, emphasizing agility, collaboration, and continuous improvement. This certification validates your understanding of ITIL principles and prepares you to enhance business performance through effective IT services.
At EDUNX, we provide Live ITIL 4 Foundation Training to help you grasp ITIL concepts and prepare for the certification exam with confidence.
Course Content
Introduction to ITIL 4:
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Overview of ITIL and the four dimensions of service management.
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Understanding the ITIL service value system (SVS).
ITIL Guiding Principles:
Service Value Chain:
Key ITIL Practices:
Exam Preparation:
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